Email support
support@layerwish-studio.com
Send an emailInclude the storefront, order number and product name when your question concerns a purchase. Do not include card or banking details.
Storefront orders
For Gumroad or Etsy purchases, you may also use the support or messaging tools provided on the storefront. Payment information and account-specific requests are handled most securely through the platform where the order was placed.
Response expectations
We aim to respond to genuine support requests within three business days. Messages may take longer on weekends or public holidays.